The StarMinder™ Program
The Helmsman StarMinder™ Program was designed to aid the independent insurance agent in developing and protecting their client base through a high value – low cost customer service program. This program enables agencies to provide superior customer service by reminding clients when their license, registration and inspection are due for renewal, helping them avoid costly fines and surcharges.
How It Works
Our customized StarMinder™ Program, branded with your agency name, will alert your clients that their license, vehicle inspection and vehicle registration is ready for renewal. For each reminder request (license, registration and inspection) your clients will receive 3 automated reminder messages – one by email, one by voicemail and one by sms text, all using your agency name and their date of expiration.
Benefits
This StarMinder™ Program enables you to differentiate your agency from the direct selling national carriers, highlighting the power of the independent and the value of your personal customer service. It provides an opportunity to support existing clients, develop new leads and build agency recognition, client loyalty and an up-to-date client database. This up-to-date database becomes an invaluable marketing tool – allowing you to increase sales through multi-channel cross-sell/up-sell campaigns.


