The Helmsman StarMinder™ Program was designed to aid the independent insurance agent in developing and protecting their client base through a high value – low cost customer service program. This program enables you to provide superior customer service by reminding clients when their license, registration and inspection are due for renewal, helping them avoid costly fines and surcharges.

Our customized StarMinder™ Program branded with your agency name will alert your clients that their license, vehicle inspection and vehicle registration is ready for renewal. For each reminder request (license, registration and inspection) your clients will receive 3 automated reminder messages – one by email, one by voicemail and one by sms text all using your agency name and their date of expiration.

This StarMinder™ Program enables insurance agencies to differentiate themselves from the direct selling national carriers, highlighting the power of the independent and the value of their personal customer service. It provides an opportunity to support existing clients, develop new leads and build agency recognition, client loyalty and an up-to-date client database. This up-to-date  database becomes an invaluable marketing tool – allowing the independent insurance agent to increase sales through multi-channel cross-sell/up-sell campaigns.

The StarMinder™ Program is driven by the power of the Helmsman StarEngine™. The Helmsman StarEngine is a versatile and unique platform that enhances client communication with its ability to deliver strategically timed and automated messaging through a variety of media. The StarEngine allows users to automatically target, schedule and disseminate synchronized multimedia messages using proprietary timing algorithms based on critical dates.